Trouble-Shooting and providing proper end user (internal/external) application support for resolving the issues.
Implementation of existing and new applications at various lab centers and Collection Center.
Ensure implementation of new releases of various Applications and monitor the version control of application at respective lab locations.
Testing of various application release and its documentation.
Provide end user training for application new releases.
User Management & documentation.
Maintain the regulatory compliance documentation like application support call logs etc.
Candidate should be from Healthcare Industry
Salary: Not Disclosed by Recruiter
Industry: Pharma / Biotech / Clinical Research
Functional Area: IT Software - Network Administration, Security
Role Category: Technical Support Engineer
Role: Technical Support Engineer